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Had about 9 months. Worked fine to begin with but now only stays heated about 15 minutes. So glad I didn't buy a second one.
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Anonymous
Doreen M

Mine does the same now. Started out great, now cooks very slowly as if its off or low heat for NO reason. It worked great for the first 6 to 9 months and now does this thing ...

2.7
#977270
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Nuwave Pic - Cooktop Review

Nuwave Pic - Cooktop Review
Plastic button tore after two years of use. Control no longer works now , must hard power off. Won't waste time calling to replace. Make America great again by disallowing foreign made trash across our border. I hope the owners of this company can really get high on all the money they ripped off of unwary good people :(
2.1
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Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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#970536
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I purchase 2 Nuwave cook tops (BOGO) last March 2016 about a month ago one completely died on me it doesn't work at all so I call customer service thinking this will be a free exchange WRONG i have to pay a handling fee for a new unit plus I have to pay the return...
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2.1
I liked
  • Worked well until died
I didn't like
  • That you have to pay for exchange
#951409
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Have purchased two sets from Nuwave and so far I experienced a have a 50% failure rate. I really like the PIC but the reliability of this product is questionable. One that went completely dead and other is faulting out with an error E9. Trying to find a fix item for...
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2.6
I didn't like
  • Reliability
  • Power head mal-function after 3yrs
#933211
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Ordered and extra purchases were added without my approval. Rep said i had to call cust service to get extra charges removed. Total scam.
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JessicaC
JessicaC

Dear Nuwave Customer,Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you have experienced with your order.We could certainly understand how frust...

Jeffersontown, Kentucky
#884035
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I purchased the NuWave Pic buy one/get one offer off the internet from their site, they charge upgrade/shipping charges for everything. What would have cost $99 each for a PIC Gold in Walmart (I saw in person at the store) plus a free fry pan and lid individually cost...
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JessicaC
JessicaC

Dear Anonymous,Thank you for taking the time to complete a review. Nuwave appreciates your honest feedback.Nuwave understands that sometimes things may go wrong with orders an...

2.8
I didn't like
  • Customer service re cancel order
  • Customer service
#866983
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Nuwave Pic Cooktop Review

I am told by nu wave I cannot get my nu wave 2 repaired. They will be happy to send me a new one for 99 plus shipping. I can do better than that from another source. It cooks fine until it guits. Nu wave needs to put this info in their literature
2.6
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
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Staff
Style and Design
Value for money
Warranty
Website
#845929
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very misleading on what you get. you can't really return because s&h is so high. paid $220, s&h was $100. If I return I would get nothing for $100. Customer service is worst. they literally yelled at me and hung up. Read all reviews, this company is horrible. Oh yea.....
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JessicaC
JessicaC

Dear Nuwave Customer,I apologize for any inconvenience this issue may have caused. Our Customer Service department phone number is available on our website. Our policy and adv...

1.0
I didn't like
  • Misleading offerings and customer service
#836259
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Nuwave Pic - Plastic top on Nu-Wave Pro Plus cracked

Talked with Christine in Customer Service, she put in info and I should receive replacement in 5-7 business days. No Hassle, Christine took care of problem in a matter of minutes
5.0
Details
Customer service
Ease of Use
Value for money
I liked
  • Great performance
#832734
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Nuwave Pic - 9 inch frying pan
I have had the pan about 2 years and now the food I cook sticks to the pan. I don't want to scratch the pan so I have to boil water and soap in it so I can clean it witch means the pan is very hot to clean. I do not need 100 words to tell you that I do not like the way...
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Leedey, Oklahoma
#831406
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