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Ordered and extra purchases were added without my approval. Rep said i had to call cust service to get extra charges removed. Total scam.
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JessicaC
JessicaC

Dear Nuwave Customer,Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you have experienced with your order.We could certainly understand how frust...

Jeffersontown, Kentucky
#884035
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I purchased the NuWave Pic buy one/get one offer off the internet from their site, they charge upgrade/shipping charges for everything. What would have cost $99 each for a PIC Gold in Walmart (I saw in person at the store) plus a free fry pan and lid individually cost...
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JessicaC
JessicaC

Dear Anonymous,Thank you for taking the time to complete a review. Nuwave appreciates your honest feedback.Nuwave understands that sometimes things may go wrong with orders an...

2.8
I didn't like
  • Customer service
  • Customer service re cancel order
#866983
Reply to reviews

very misleading on what you get. you can't really return because s&h is so high. paid $220, s&h was $100. If I return I would get nothing for $100. Customer service is worst. they literally yelled at me and hung up. Read all reviews, this company is horrible. Oh yea.....
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JessicaC
JessicaC

Dear Nuwave Customer,I apologize for any inconvenience this issue may have caused. Our Customer Service department phone number is available on our website. Our policy and adv...

1.0
I didn't like
  • Misleading offerings and customer service
#836259
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Nuwave Pic Cooktop Review

Nuwave Pic
#845929
2.6
Details
I am told by nu wave I cannot get my nu wave 2 repaired. They will be happy to send me a new one for 99 plus shipping. I can do better than that from another source. It cooks fine until it guits. Nu wave needs to put this info in their literature
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Nuwave Pic - Plastic top on Nu-Wave Pro Plus cracked

Nuwave Pic
#832734
5.0
Details
Talked with Christine in Customer Service, she put in info and I should receive replacement in 5-7 business days. No Hassle, Christine took care of problem in a matter of minutes
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Customer service
Ease of Use
Value for money

Nuwave Pic Deal Review

Nuwave Pic
#801697
1.0
Details
They made a big deal about the Duralon 2 coating but will not warranty it. With medium 220 degree heat it starts sticking after 6 months and they will not replace the pan. Be aware.
Comment
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Customer service
Exchange, Refund and Cancellation Policy
Staff

Online Order Review

Nuwave Pic
#567278
2.0
Details
I placed an order online with my credit card and charged me twice. I sent emails tried calling customer service and the two#s were no longer in service! Both orders were already shipped to me but still cannot get a hold of anyone!
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Customer service
Price Affordability
Website
Nuwave Pic - 9 inch frying pan
I have had the pan about 2 years and now the food I cook sticks to the pan. I don't want to scratch the pan so I have to boil water and soap in it so I can clean it witch means the pan is very hot to clean. I do not need 100 words to tell you that I do not like the way...
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Leedey, Oklahoma
#831406
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We have bought 2 Nu Wave cookers. The 1st one was great, it saved a lot of electricity and time. We really used it all of the time, then the heating element went out, so we bought a 2nd one. The 2nd one does not cook as well as the first one did. It gets to a certain...
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#824839
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Temperature Setting / Wattage Sear = 1500W Appliance cable size is 16/2 AWG which I find undersized for this appliance. NuWave PIC Gold is plugged into a 20A recepticle at kitchen area. However, the NuWave PIC Gold appliance plug at the end of the 16/2 AWG wire gets...
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#805763
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BEWARE of the Nuwave Induction Cooktop!! This company does not list the health issues of using this induction cooktop right from the very beginning. Not even on the page where you go to order this product online.They list the health risks on their Facts and Question...
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1.0
I didn't like
  • Health risks
#792333
Reply to reviews
I love the way it works but it eventually starts to trip the breaker and stops working. At first I thought there was a problem with the socket I was plugging it in to then realized it did this with every breaker. Since I have 2 of them, it didn't make since why it was...
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1.6
I didn't like
  • Customer service re cancel order
  • Product
  • Service
#779557
Reply to reviews
I am extremely surprised to see negitive reviews! We recently received our newave system (went all out on 400.00 worth of salesmans suggestion-hate when they get me but happy they did... And in our situation, it is a blessing!!! We're a small company-small family...
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4.4
#766278
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I bought all their products-very happy with performance-----except 12.22.2015 my oven pro plus shut down! called customer service-she said out of warranty(3yrs) no parts are available, only option was to buy new one! She never offered a discount for defective product...
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1.0
I liked
  • Great performance
I didn't like
  • Power head mal-function after 3yrs
#757077
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